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Margaret Tobin's avatar

Outstanding.......as always!

KLight's avatar

Games Workshop and many other companies think they are fucking Valve. Valve as you know made or makes games and of course runs the most succesful video game store on PC. They have since Half-Life 2 release had this thing where, they don't share information with the public unless its absolutely needed or they are announcing something.

Valve's whole software and update log on their games is public on Github so people datamine that like everyday and when people see something new in the data they start speculating and theorising but Valve will never acknowledge that. They will always remain silent unless something really bad happens. And people never judge Valve for it because over the decades Valve has existed they have built their reputation for releasing things when they are happy with it.

They have always being pro-customer and would go above and beyond to help their customers. They released games when they were happy with its quality and sometimes that creates problems like Artifact and Counter-Strike 2, they have always tried their best to remedy their actions. They have also helped in many other areas such as Linux gaming, they built software and published it freely like Proton. They have also tried to make things easier for console players to transition into PC with their old and now new Steam Machines. They have developed Steam Big Picture mode so that Steam can be used with a controller and about controllers they have made a software where you can customise and save your custom configuration for your controller.

What I am trying to say is that Valve has always cared for its customer base and have built their reputation by hard work. Meanwhile Games Workshop has never done anything like it. When something fucks up from a Valve product, people are not worried about it because they know it will be fixed and company is working on it. When Games Workshop fucks up people are angry and stressed. We needed something as big as Era of Ruin Limited Edition for Games Workshop to finally have some sort of communication.

Games Workshop simply put cannot afford or have the right to stay silent when their shit fucks up. They don't need to be making a post on some website every 2 minutes if the issue is fixed but a simple "Oh we do notice this issue and we are trying to fix it" can go a long way. If they just made an article with a bogus reasoning for why the Special Editions are on Wednesday now that can go a long way. Because at least then you the customer will feel some sort of resolution, that the company actually did notice your issue and at least responded to it. It wasn't a good response but it was something.

You ever watched Mad Maxy Fury Road ? I feel like one of those poor bastards who are dirty and malnourished waiting for Immortan Joe (Games Workshop) to give me some water (books/miniatures) but there's only so little time and there are so many people around me while Immortan says don't get addicted to water (we might reprint these later)

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